Returns & Exchanges
At Trek Bicycle Stores of Florida, we want you to love your ride. If you are not 100% satisfied with your purchase, you can return or exchange your gear within 30 days of purchase with a valid receipt.
Verify Eligibility
Ensure your items are in new, sellable condition with original packaging. Bicycles must be inspected by a technician to confirm they are free of damage or wear.
Gather Documentation
Locate your original sales receipt or order confirmation email. For in-store purchases, we can often look up your transaction using your customer profile.
Visit a Location
Bring your items to any of our Trek Bicycle Stores of Florida locations. Our expert staff will process your return or help you find the perfect replacement gear.
Receive Refund
Once approved, refunds are issued to the original payment method. Please note that credit card processing times may vary depending on your financial institution.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing